In such a challenging time, we are doing our part as Italians and as citizens of the world. We make our skills available to every government agency, private body and business company dealing with the COVID-19 outbreak. We have always dealt with emergencies and public safety, now the challenge is bigger and so is our commitment.
- We helped Italian EMS Control Rooms to deal with the exponential growth in emergency calls
- We started new Public Safety Control Rooms in Europe
- We are delivering the software technology for the new Information Centres that will monitor future COVID-19 patients.
- We are updating the assessment protocols to ensure appropriate case support to non-COVID-19 patients
- We are working together with the institutions worldwide to support phase 2 of the pandemic
- We offer 3 months of free use of our early warning software for institutions and municipalities
- We have published a free smartphone app and an Amazon Alexa skill against the fake news
- We support many municipalities in their citizens awareness campaigns
The preventive actions we adopted
Following the Italian government arrangement, our teams quickly switched to smart working and our technicians ensured that this happened without any interruption of service to our customers. Today, 100% of our staff work from home and our support team continue to serve emergency structures 24/7 in many countries of the world. We have enhanced our Agile collaboration tools, adopted new teamwork models, configured software and systems to guarantee maximum security of the sensitive information we process.
Daily working with Emergency Agencies, rescuers, Civil Protection and mayors, we perfectly know the importance of adopting preventive behaviours against the epidemic outbreak. We are a young team, but we are fully aware of the importance of protecting our families, relatives and fellow citizens
We never stopped being there
We’re committed to service continuity. Thus, while a part of the world was stopping, we have activated two new Emergency Control Rooms in Europe, essential resources to cope with the virus overflow.
When the spread of the epidemic in Northern Italy overwhelmed the emergency services with an exponential growth in calls, we promptly intervened and in 24 hours we developed software modules that allowed EMS call-takers to guarantee support to all citizens, despite the dizzying numbers.
In the meantime, our alerting platforms have helped municipalities to rapidly send their citizens certified information on how to deal with the pandemic. This is happening right now, with hundreds of alerts sent to millions of people in 24 countries around the world through our high-capacity cloud services. Today, we provide 3 months free license of our early warning solution nowtice. This is our personal effort in the important fight against the fake news infodemic.
Now we are working on the tools that will be used in phase 2 of the COVID-19 Emergency. Together with the Institutions, we are developing specific solutions for the Operations Centres that will handle case monitoring, including mobile modules and telemedicine devices. Once again, we are continuing our work as innovators in Public Safety technology, which began more than twenty years ago.
Supporting what matters and doing it quietly
Our teams, our professionals, all our staff have accepted this challenge with determination and commitment. In tiptoes, without hitting the headlines, they are working in the backstage of the operations conducted by public bodies, behind the software of the Control Rooms’ workstations shown by the news.
This is how we are used to act, this is how we like to work: to prepare technology so that everything runs smoothly, to provide the frontlines with what they need, to let every citizen feel more secure.
Can we help you?
We assure you that we are not tired yet. If you need it, we can support your Public Safety activities and team up to overcome this difficult period together.
Our Unique® technology for Control Rooms and Information Centres is ready to help you in the home care and care continuity services and in the management of EMS, Civil Protection, Police and Law Enforcement scenarios. We can sort out software solutions in public or private areas where a constant and centralized government of teams, vehicles, missions, patients is necessary.
We create mobile tools and on-board software for units and teams operating on vehicles as well as radio communication platforms for fleet-management.
Our early warning and massive alert solutions, such as nowtice® and the FlagMii® app, are already ensuring communication between institutions and citizens in many countries around the world.
Moreover, we can design cloud-based Public Safety digital platforms adhering to the most binding ISO standards in terms of information protection and process security.