Unique Police provides law enforcement with instant access to accurate information at all stages of case management. Case records are integrated with any available archive, such as the vehicle license plate register (including ANPR / ALPR platforms), vehicle and weapon databases, archives from any government body and personal data registers.
All-in-one tactical software for Law Enforcement
County & Municipal Police, National & Federal Police Agencies, Forensics
Unique Police is the software solution that supports all the stages of the police event management in a single tool. Based on the latest generation technologies successfully deployed in emergency control rooms around the world, Unique Police helps you protect your community. It’s a versatile solution, covering from organizational aspects to the duties of front-line officers, from resource planning to forensic investigations, from location-based data to automated standard operating procedures.
Unique Police is the ideal tactical software for community police and national law enforcement services
All-in-one tactical software for Law Enforcement
> County & Municipal Police
> National & Federal Police Agencies
> Forensics
Unique Police is the software solution that supports all the stages of the police event management in a single tool. Based on the latest generation technologies successfully deployed in emergency control rooms around the world, Unique Police helps you protect your community. It’s a versatile solution, covering from organizational aspects to the duties of front-line officers, from resource planning to forensic investigations, from location-based data to automated standard operating procedures.
Unique Police is the ideal tactical software for community police and national law enforcement services
A modern approach to Law Enforcement
Integration with any archive and data source
Assessment and prevention
Unique Police is not limited to traditional CAD functions but includes modern tools for the pre-evaluation of events, to identify risk situations, related events, recurring situations. For example, the geofencing function can activate specific procedures based on geographical proximity and the presence of points of interest and the Standard Operating Procedures (SOPs) suggest actions, elements of attention, support information to the operator. The whole process is streamlined right from the risk prevention stages.
Map-centric case management
The integrated GIS cartography is an effective shared tactical table that allows all case management activities to be carried out on the map and supports custom sensitive areas. Thanks to the synergies with the most important information providers, Unique Police’s GIS module shows information such as timetables, access points, contact details. The included state-of-the-art geolocation feature ensures a modern and industry-compliant GIS approach.
Before and after the event: forensics, investigations, routine duties
In addition to CAD modules, case assessment and dispatch, Unique Police streamlines all police tasks, starting from routine interventions that are speeded up through configurable semi-automatic procedures. Unique Police manages the investigations and duties of the forensics and of the criminal investigation department, case records and evidence data are compliant with legislation. Unique Police optimizes resources logistics and allows you to design standard operating procedures in advance for rapid response to recurring events.
World-class technology integration
Our law enforcement solution is industry-compliant and supports both existing legacy technologies and the most modern police tools. The platform can be integrated with drones, individual equipment (bodycams, wearable devices), on-board devices and MDTs, CCTV, and sensors, ANPR/ALPR (automatic number-plate recognition services). Unique Police includes an exclusive remote video monitoring service via mobile.
A solution for teamworking, even cross-authority
Unique Police offers the highest standard of cooperation existing on the market: police station officers, Control Room operators, external bodies, patrols, specialized units (such as dog units) and administrative officials alternate without interruption and collaborate in all case stages. Events can be shared between different structures both during and after the response process, with the utmost attention to privacy and full control over which data is shared.
Why is Unique Police so special?
Because we have been dealing with Public Safety and emergency platforms for over 25 years as our core business. Unique Police is based on the same technological quality that supports EMS services, European Emergency Number 112 answering points, Civil Protection and Fire Brigades Control Rooms. We have always collaborated with international organizations for emergency and public safety, and we are partners of the world leader providers of devices, technology, and communication protocols. We are specialized in helping you protect your community.
Because Unique Police is not an oppressive and monolithic platform, but it is a professional software solution that is tailor-made for each context of use, combining our software development skills with your unique experience. You can even create additional fields in the event cards, e.g., to collect custom data, as well as you can custom-design your own standard operating procedures for recurring activities. And you can do it in complete autonomy to work the way you need, now and later.
For the first-rate customer engagement. First, through a customer service available H24, 7 days a week and approved by the most stringent quality certifications. And moreover, because the teamwork with our customers begins even before the platform is delivered, while we set up and refine the solution, when our product specialists work side by side with the technicians, executives, and managers of the Police department.
Because it is a cloud software that can also be used in the exclusive hybrid mode: thus, you get all the speed and consistency of on-premises solutions with the ease of updating and the protection offered by cloud systems. It is our company commitment to simplify the technology employed in Law Enforcement and community protection.
Because it is a tool with the highest level of resilience available on the market, capable of working even offline. It resists power outages, blackouts, abrupt interruptions to services and is also able to restore the exact situation as it was before a crash, to offer maximum business continuity.
Because it includes exclusive features such as the Emergency Mobile Link, which allows operators to perform a speed up the event assessment using live video from the incident scene, or the SMS-based geolocation and the real-time tracking using smartphones
Unique Police is integrated with the exclusive Emergency Mobile Link technology, used by worldwide Control Rooms to interact with the smartphones of citizens and officers and to use them as a remote operation device, without having to set up complex communication networks.s.
Through EML, in Unique Police it is possible:
- Assess the case details first-hand and in real-time, using the camera of a citizen’s smartphone as a remote eye (e.g., to observe a car crash, a vandalism, or a traffic jam).
- Get the exact point of view of patrols and officers, for example to observe a police duty from multiple points of view, live and simultaneously.
- Precisely identify the case location, for example in the event of threatened people or to localize a waste spill.
MAIN FEATURES
Automatic built-in engine for Standard Operating Procedures and PDAs
Unique Police has an exceptional built-in intelligent engine that continuously analyses the event data to propose not only pre-determined attendance but any kind of semi-automatic procedures to the operator. This speeds up activities and ensures that the intervention is carried out effectively and accurately. Any action can become part of the operating procedures managed by Unique Police, from suggesting vehicles and equipment (PDA) to manhunt protocols, from opening support documents to showing POIs on the map.
Decision support and error checking tools
During all phases of event management, Unique Police facilitates the officer duties through decision support functions such as the verification of duplicate events, the search for pre-existing information, the suggestion of available data for people, vehicles, places, and POIs. For example, thanks to an exclusive information box design, the coincidence of several cases in the same area or the proximity of points of interest (e.g., a school) are highlighted.
Tools for the criminal investigation department and forensics
The platform supports officers in duties such as investigations, service reports, custodies and requisitions, management of road accidents, involuntary commitment and more. The duties can be also supported by interactive guided procedures.
Geofencing – decision support based on geographic areas
The selected areas of the territory can also be used to trigger Standard Operating Procedures and other automatic features. For example, the operator can be alerted if front line officers are close to a sensitive or risk area. Proximity can also be on a temporal basis.
Multilingual and support for foreigners
Unique Police citizen dialogue tools include multilingual support, such as simultaneous translation tools via smartphone chat and the ability to carry out audio and video conferencing sessions with interpreters (also in sign language).
Early warning and alerting tools
Unique Police is integrated with a professional early warning platform that can send alerts to citizens, to press agencies and to front line teams. It includes escalation features, customizable ready-to-use templates, and multi-channel communication on all major communication media.
Customizable in every single detail… or ready to use!
Each Unique Police function can be configured to match the way you work. We arranged nearly 3000 configurable features and many of them can be changed independently, when you want, without having to ask for the intervention of our support team.
What if you want to be promptly operational? Easy-peasy! You can take advantage of our predefined software configurations, or we can prearrange the best fitting setup for you.
The entire workflow can be customized to suit the procedures in use, with the addition of specific operational steps and progress stages. For example, the case management process can be configured to include automatic recognition of license plates or other types of active monitoring of the territory.
Other Features
Technology
Unique Police implements the principle of “Privacy by Design”, in accordance with Article 25 of the EU Regulation 2016/679, the GDPR and the ISO / IEC 27018: 2019 standards.
Bank-level security standards: communications and data storage are protected with encrypted protocols and with the guarantee of ISO / IEC certifications for cloud platforms.
Unique Police is designed according to the principles of User Centered Design for the lowering of training times and the reduction of errors during use.
Workload balancing between multiple control rooms and different facilities.
Integration protocols compliant with APCO / NENA 2.105.1-2017 (EIDD) requirements and, among others, with the TSO standard.
Exclusive hybrid approach: customers can choose a flexible combination of on-premises, onCloud Private, onCloud Public service delivery.
Get your customized demo!
Contact us to learn more about Unique Police and to find out how it can help you in your specific context.
APPLICATION SCENARIO
To show how much Unique Police covers the entirety of a Police operation, let’s examine how the platform functions are involved in the real case of the abduction of a woman on a vehicle.
Abduction of a woman on a vehicle
Call-taking
The call is received by the emergency number control room, Unique Police gets the caller’s number from the mobile provider. Call details are fetched, including caller’s data.
Geolocation
The exact location of the mobile phone is retrieved using all available services. Included EML geolocation service is activated, and SMS-based mobile connection is established.
Automatic backing information
The operator is supported by Unique Police tools for decision support and is informed that there are previous calls from the same number, reporting cases of domestic violence in the neighbourhood.
Unique Police engine also reports that there are previous cases in the proximity, involving a woman asking for help with domestic violence. Caller’s data of previous cases are available to Unique Police operator, as well as the records of the vehicle owned by the caller’s husband.
Case assessment
The caller just witnessed a female being shoved in the back of a vehicle by a man. The operator fills in the case records and Unique Police starts processing the case severity. Standard operating procedures are triggered based on available case records.
SOP: previous cases
Because previous cases are found for the location and the calling number, Unique Police runs a standard operating procedure (SOP) and request the operator to check the existing case records.
The description of the husband of the abused woman is available in Unique Police structured records for the previous calls, thus the operator asks the caller to describe the man who shoved the female in the back of the vehicle. The descriptions match, so the female could be the woman that previously asked help with domestic violence and the man could be her husband.
Live video from the scene / PNC check
Since the caller states that the car is still there and screams come from the vehicle, the operator starts Unique Police EML function and asks the caller to start recording a live video of the scene with his smartphone. The operator sees the ongoing violence first-hand and confirms the identity of the man and of the woman performing a PNC check on the integrated plate number database.
Warning flags
As the woman identity is confirmed, Unique Police detects that the victim is a vulnerable person. An incident warning is automatically set, showing the “VULNERABLE VICTIM” notice to the operator.
Case sharing and cooperation
The case is shared with the local Police district through Unique Police sharing features. All involved forces cooperate in case management and unit assignment.
SOP: unit assignment
Since case type/severity and location are known, Unique Police automatic engine triggers a SOP to suggest suitable units and patrols to be assigned for police intervention. The local Police operator can accept the suggested units or manually assign different patrols, using proximity and status information provided by the software. POIs are shown on map to highlight areas suitable for any roadblocks.
Mobile operations and case management
The case is automatically shared with assigned units and front-line officers access all available data on their mobile devices, using Unique Police mobile tools. Case management is performed through all operation steps both by Control Room’s operators and frontline officers.
Post-event operations
As the man is captured and the woman is rescued, incident management is closed but case records are kept available for post-event duties and forensics. All available data from evidence analysis and all reports are stored securely, together with available videos and call recordings. A complete case bundle is kept in Unique Police archive for legislation and governance requirements. Operation log is available to ensure case evidence and legally protect officers’ job.